Privacy policy

How Aretia collects, uses and protects personal data from website visitors, in line with Vietnam’s Decree 13/2023/ND-CP.

Data we collect

When you submit the contact form: your name, email or phone number, company, the service you are interested in and your message. If you accept cookies: analytics about how you use the site (pages viewed, device, traffic source) through Google Analytics and Microsoft Clarity; Clarity records anonymised session interactions.

Who processes your data

We rely on these service providers to run the website: Resend (email delivery of contact requests, servers outside Vietnam); Cloudflare (website hosting and the Turnstile bot check); Google Analytics and Microsoft Clarity (analytics, only after you accept cookies). Your data may be transferred to and processed outside Vietnam.

How we use it

Form data is only used to get back to you about your request. Analytics data is used to improve the website. We never sell personal data.

Cookies

Analytics cookies only run after you click Accept. You can change your choice at any time with the Cookie settings button in the footer.

Storage and protection

Contact requests travel over an encrypted connection and are kept in our business mailbox until the conversation is complete, or until you ask us to delete them.

Your rights

You can access, correct, withdraw consent for or request deletion of your data. Contact ARETIA via the Contact page.